Vero

Escalation queue

Gray-zone cases climb the ladder — L1 in-band step-up (<3s), L2 out-of-band (<30s), L3 maker-checker (<3min). Level 3 requires a named officer; the decision is sealed into the dossier chain.

Your reviewer identity is taken from this credential and sealed into the override dossier — it is not something the page can assert.

CaseScoreLadder stateOpenedMaker-checker
Queue is clear — trigger a borderline verdict in the demo to open a case.